Privacy Policy
How Highfield Property Care collects, uses and protects your personal information.
Your Privacy Matters to Us
This Privacy Policy explains how Highfield Property Care collects, uses and protects your personal information when you use our website or booking services.
Last updated: May 2026Who We Are
Highfield Property Care is a professional cleaning company based in Greater Manchester, United Kingdom. We operate under the trading name Highfield Property Care and can be contacted at:
Greater Manchester, UK
What Information We Collect
When you use our website or submit a booking request, we may collect the following personal information:
We do not collect payment card details directly through our website. Any card payments are processed securely through third party payment providers.
How We Use Your Information
We use the information you provide solely to:
- Process and confirm your cleaning booking or quote request
- Contact you to arrange, confirm or follow up on your clean
- Send you your booking confirmation and quotation
- Improve the quality of our services
- Comply with legal obligations
Your data is safe with us. We will never sell, rent or share your personal information with third parties for marketing purposes. Your data is used only to deliver the service you have requested.
How We Store Your Information
Your personal information is stored securely and accessed only by authorised members of the Highfield Property Care team. We take all reasonable steps to protect your data from unauthorised access, loss or misuse.
We retain your booking information for a period of 12 months after your last clean, after which it is securely deleted unless we are required by law to retain it for longer.
Your Rights
Under UK data protection law, you have the right to:
- Request a copy of the personal data we hold about you
- Ask us to correct any inaccurate information
- Ask us to delete your personal data
- Withdraw consent for us to contact you at any time
- Complain to the Information Commissioner's Office (ICO) if you believe your rights have been breached
To exercise any of these rights, please contact us at support@highfieldpc.com or call us on 07434730493.
Cookies
Our website may use basic cookies to ensure it functions correctly and to improve your browsing experience. We do not use cookies for advertising or tracking purposes. You can disable cookies at any time through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page with a revised date. We encourage you to check this page periodically.